Desktop & Network IT Support Specialist

Sharp Brains; Torino; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A technology solutions company is seeking an IT Desktop Support Engineer to provide technical assistance for hardware and software issues. Responsibilities include troubleshooting, installing, and maintaining equipment, as well as supporting user accounts and network connectivity. Ideal candidates should have a degree in IT and experience in helpdesk roles. The position requires strong knowledge of Windows, macOS, and remote desktop tools.

Competenze

• 1-3 years of experience in IT support, desktop support, or helpdesk roles.
• Strong problem-solving and multitasking abilities.
• Excellent communication and interpersonal skills.

Mansioni

• Provide first-line technical support for desktops and laptops.
• Install, configure, and maintain operating systems.
• Troubleshoot and resolve hardware and software issues.

Conoscenze

Windows 10 / 11

macOS

Microsoft 365

Active Directory

Ticketing systems

Basic networking

Remote desktop tools

Formazione

Bachelor’s degree in Information Technology

Strumenti

ServiceNow

Jira

Freshservice

Descrizione del lavoro

A technology solutions company is seeking an IT Desktop Support Engineer to provide technical assistance for hardware and software issues. Responsibilities include troubleshooting, installing, and maintaining equipment, as well as supporting user accounts and network connectivity. Ideal candidates should have a degree in IT and experience in helpdesk roles. The position requires strong knowledge of Windows, macOS, and remote desktop tools.