DCO Manager, ICN

Amazon; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A global cloud services company based in Italy is hiring a Data Center Operations Cluster Manager. This leadership role involves supporting rapid data center expansion, managing high-performance teams, and driving operational excellence. Candidates should have extensive experience in engineering and data centers, strong communication skills, and a knack for problem-solving in high-pressure environments. The company fosters an inclusive culture and values work-life balance.

Servizi

Mentorship programs

Flexible work environment

Career growth opportunities

Competenze

• Proven manager with experience managing high-performing teams.
• Ability to refine processes for operational excellence.
• Experience in data centers, managing or building them.

Mansioni

• Create vision and goals for the Data Center Operations team.
• Manage hiring and development of Data Center Managers.
• Maintain existing Data Centers and help build new ones.
• Improve processes and procedures constantly.

Conoscenze

Team management

Operational excellence

Technical leadership

Performance tracking

Vendor relationship management

Formazione

5+ years of relevant engineering experience

MBA or advanced degree

Descrizione del lavoro

Job ID: 2930162 | Amazon Corporate Services Korea LLC

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

About You:

You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers. You will have previous experience in Data Centers, either building or managing (or both), along with exposure to developing great relationships with both internal teams and external vendors. You will also have a passion for technology along with a desire to be the best at your job every day!

About The Role

As a Data Center Operations Cluster Manager in Amazon, you will get to support rapid data center expansion in Korea as one of the business leaders. This leadership role is one of the highly-visible role with critical business responsibilities. You encounter interesting, challenging & complex problems every day, being a technical leader in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

Your day job will include (but not limited to):

• Create vision, goals and high-level direction to the entire Data Center Operations team for Korea region.
• Hiring, engaging, managing and developing teams of high quality Data Center Managers, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing co-located and in-house Data Centers.
• Helping build and bring online new Data Centers.
• Track and improve performance by setting clear expectations, measurable goals and track progress.
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve.
• Assisting & managing relationships with external vendors & contractors.
• Liaising with internal teams & management groups.
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

About the team

Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of relevant engineering experience managing large scale services, and at least 3 years of managing a team.
• Excellent written and verbal communications skills.
• Proven track record of success in delivering complex projects.
• Ability to consistently deliver results despite competing priorities and distractions.
• Ability to work on shift and to respond to urgent request if needed.

Preferred Qualifications

• Network scaling knowledge.
• Deep understanding on hardware (server, switches, etc).
• Experience in operating data centers.
• MBA or advanced degree.
• English (reading, writing and speaking).

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.