Customer Success Engineer — Tech Enablement & Value Realization

Optibus; Torino; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A technology company in public transportation, based in Torino, is seeking a Customer Success Engineer to join their global team. This role involves onboarding clients and ensuring they derive continuous value from the platform while acting as a technical partner. Candidates should have a strong background in client-facing roles, exceptional communication skills in both English and Italian, and the ability to manage multiple projects effectively. Join us in transforming public transport for cities and passengers alike.

Competenze

• Proven experience in client-facing roles within SaaS.
• Exceptional ability to manage time-based projects efficiently.
• Outstanding verbal and written communication skills, especially in English and Italian.

Mansioni

• Own technical project delivery, including data migration.
• Plan and lead value-focused technical workshops.
• Build strong relationships with technical users and stakeholders.

Conoscenze

Client-facing roles experience

Relationship management

Time management

Technical coaching

Verbal and written communication skills in English and Italian

Descrizione del lavoro

A technology company in public transportation, based in Torino, is seeking a Customer Success Engineer to join their global team. This role involves onboarding clients and ensuring they derive continuous value from the platform while acting as a technical partner. Candidates should have a strong background in client-facing roles, exceptional communication skills in both English and Italian, and the ability to manage multiple projects effectively. Join us in transforming public transport for cities and passengers alike.