Customer Service - Italian speaking - 100% remote in Greece

Halvia Talent; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking a Customer Service Agent ready to relocate to Greece. You will be responsible for chatting with customers and resolving queries related to orders and delivery. Strong English skills and detail orientation are essential, with previous customer support experience being a plus. The role offers comprehensive relocation support, a competitive salary with additional benefits, and opportunities for professional growth. Apply now with your English CV!

Servizi

Health care benefits

Full paid training

Competitive monthly salary

Relocation support including flight tickets and accommodation

Free online Greek language courses

Competenze

• Excellent communication skills in English, both written and spoken.
• Ability to stay professional under pressure.
• Previous customer support experience is a plus.

Mansioni

• Interact with customers through phone, messages, and email.
• Resolve queries about orders, refunds, and delivery.
• Provide customer service support across all channels.

Conoscenze

Strong English skills

Attention to detail

Problem-solving

Descrizione del lavoro

Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because:

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.