Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Roma; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading recruitment company is seeking a Customer Support Specialist to work remotely from Greece. The role requires fluency in Italian and strong English communication skills. Responsibilities include customer interaction and case tracking to ensure satisfaction. The company offers relocation support to Greece, a competitive salary, and numerous benefits including health care and professional development opportunities.

Servizi

Complete relocation support

Competitive salary with additional bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Competenze

• Fluent in Italian with strong English communication skills.
• Demonstrates exceptional soft skills and problem-solving abilities.
• Proficient in technology and able to multitask in a team environment.

Mansioni

• Communicate with customers via phone, chat, and e-mail.
• Track and ensure timely closure of customer cases.
• Maintain high customer satisfaction and represent the brand.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourcefulness

Ability to multitask

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and in a timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourcefulness, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with house searching process — all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas