Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Bologna; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading recruitment company is seeking a Customer Support Specialist to work remotely. The role requires fluency in Italian and very good English communication skills. Responsibilities include handling customer inquiries and maintaining satisfaction for a significant brand. The position offers competitive salary and full support for relocation to Greece including travel and accommodation. Professional training and language courses are also provided.

Servizi

Complete support for relocation to Greece

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Free online Greek language courses

Professional development opportunities

Competenze

• Fluency in Italian is required.
• Good communication skills in English are mandatory.
• Exceptional soft skills and problem-solving abilities are essential.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction while representing a major brand.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge

Resourceful and able to multitask

Team player

Descrizione del lavoro

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas