Customer Advisor Specialist (Italian Speaking)

EB Global Skills; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global company is seeking an Italian-speaking Customer Advisor Specialist to join their team in Athens. Responsibilities include supporting customers through various channels and ensuring satisfaction. The position offers a full relocation package, including free flights, accommodation, and support for moving. Ideal candidates are fluent in Italian and possess strong communication skills. This full-time role offers a salary of €1100 plus bonuses in a dynamic, multicultural environment.

Servizi

Private health insurance from day one

Paid training & continuous coaching

Career growth opportunities

Discounts on gyms, restaurants, shops & services

Competenze

• Previous customer service experience is a plus.
• Eligibility to work in Greece (relocation provided if needed).

Mansioni

• Support customers in Italian via phone, email, and chat.
• Assist with shipment tracking, delivery issues, and service options.
• Handle concerns using established guidelines and internal procedures.

Conoscenze

Strong communication & problem-solving skills

Customer-oriented mindset

Native or fluent Italian (C1–C2)

English B2 for internal communication

Descrizione del lavoro

Customer Advisor Specialist (Italian Speaking)

International Talent Acquisition | People & Growth Manager | Agile & Data-Driven

Cross Border Talents is seeking Italian-speaking Customer Advisors to join a global support team in Athens. Whether you already live in Greece or are ready to relocate, this opportunity offers both stability and international exposure.

📩 Interested? Apply Now! Send your CV to: [e-mail]

Live and work in Greece, where warm weather, beautiful landscapes, rich culture, and a relaxed Mediterranean lifestyle meet real career growth.

What You Will Do

• Support customers in Italian via phone, email, and chat
• Assist with shipment tracking, delivery issues, and service options
• Handle concerns using established guidelines and internal procedures
• Maintain accurate system records and compliance requirements
• Ensure customer satisfaction through friendly, professional communication
• Collaborate with internal departments when needed

Full Relocation Package

• Free flight to Athens
• Airport pickup on arrival
• Two weeks of paid accommodation
• Support in finding long-term housing
• Assistance with documentation (AFM, AMKA, bank account)
• Ongoing relocation guidance as needed

Requirements

• Native or fluent Italian (C1–C2)
• English B2 for internal communication
• Strong communication & problem‑solving skills
• Customer‑oriented mindset
• Eligibility to work in Greece (relocation provided if needed)
• Previous customer service experience is a plus

Salary & Work Details

• €1100 base salary + up to 15% performance bonus
• Additional transportation bonus (up to €100 for on‑site)
• Monday–Friday, between 09:00–23:00 (8h/day within this range)
• Work model: On‑site (remote available upon internal approval)
• Start date: 16/12

Benefits

• Private health insurance from day one
• Paid training & continuous coaching
• Career growth & internal mobility opportunities
• Discounts on gyms, restaurants, shops & services
• International, multicultural work environment
• Wellness & engagement events

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Business Content