CRM Automation Specialist

Satispay; Milano; Ibrido; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A forward-thinking payment solutions company in Milan is seeking a talented individual to lead AI initiatives and maintain their CRM platform. The ideal candidate will excel in Python, possess a genuine passion for AI/ML, and have a strong problem-solving mindset. They will have the opportunity to innovate, drive business impact, and enjoy benefits like unlimited paid time off and flexible hybrid working options. This role is perfect for someone eager to tackle big challenges in a collaborative environment.

Servizi

Unlimited paid time off

Flexible hybrid working system

Psychological support

Professional development programmes

Stock Option Plan

Meal vouchers

Competenze

• Proven ability to develop and deploy applications using Python.
• Genuine enthusiasm for AI, ML, and automation.
• Strong analytical and problem-solving skills.

Mansioni

• Administrate and maintain the CRM platform (HubSpot).
• Design and deploy prototypes using Python for AI solutions.
• Take ownership of AI initiatives from ideation to deployment.
• Identify and prioritize opportunities for AI and automation.
• Research and test new AI/ML technologies.

Conoscenze

Python

AI/ML

Problem-Solving

CRM Knowledge

Descrizione del lavoro

About Satispay

Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. Now, the focus has moved even further, aiming to shape the future of money. We're a movement empowering millions of people, driven by a shared purpose to tackle big challenges. And we’re just getting started. We move quickly, think boldly, and trust each other to challenge the norm, learning and growing as we go. If you’re looking for more than just your next job – if you want to build something impactful with a talented team – you’re in the right place.

What You'll Be Doing

• Administrate & Maintain CRM Platform – Act as the key technical resource for ongoing administration of the CRM platform (HubSpot), including troubleshooting integration issues, maintaining data cleanliness and supporting core platform functionality.
• Develop AI Solutions – Design, build, and deploy robust, scalable prototypes using Python for data enrichment, predictive scoring, streamlined pipeline management, and automated recommendations.
• Lead Technical Projects – Take ownership of AI initiatives from ideation and Minimum Viable Product (MVP) through to production deployment, ensuring alignment with business stakeholders and clear communication.
• Drive Business Impact – Identify and prioritize opportunities where AI and automation can deliver the highest ROI, focusing on enhancing sales efficiency, lead conversion rates, and data quality.
• Innovate & Explore – Continuously research and test new AI/ML technologies and concepts to find creative ways to solve complex business challenges and advance our capabilities.

Expect challenges, collaboration, and the freedom to bring your ideas to life. Things change quickly here, so be ready to adapt, take initiative, and shape your role as we grow.

Who We're Looking For

• Expertise in Python – Proven ability to develop, test, and deploy complex applications using Python and relevant data science libraries.
• Passion for AI/ML – A genuine enthusiasm for AI, ML, and automation, coupled with a deep desire to translate those concepts into tangible business solutions.
• Impact‑Driven Mindset – A strong, proven curiosity and an intrinsic motivation to drive projects that deliver significant and measurable impact on business metrics.
• Excellent Problem‑Solving – Strong analytical and problem‑solving skills, with the ability to navigate ambiguous requirements and technical hurdles.
• CRM Knowledge – Knowledge of CRM platforms (HubSpot preferred), including understanding of data models, APIs, and workflows is a plus.

Don’t worry if you don’t tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special. If you're passionate and can make a difference, we truly encourage you to apply.

Our Benefits & Perks

We believe high commitment, effort, and impact deserve to be highly rewarded and supported. That's why we created Satispay CareAbout, our way of making sure you're supported in your well‑being, growth, and finances:

CareAbout Health & Well‑being

• Unlimited paid time off
• Psychological support & mental health webinars with Serenis
• Flexible hybrid working system
• Extended parental leave
• Childcare leave

CareAbout Growth & Development

• Professional development programmes
• Internal mobility programme
• Language classes with Preply
• Internal workshops & training

CareAbout Financial Support

• Stock Option Plan (with additional grants often provided based on performance)
• International relocation support
• Competitive salary
• Flexible Benefit budget
• Meal vouchers

At Satispay, we’re proud to be an equal‑opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance – of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Curious if our way of working clicks with yours? Our values and pillars aren’t just fancy words on a page – they really shape everything we do. Explore them here.

Awesome! We’d love to hear your story.