Consulente Clienti (Milano) - 20h

PDPAOLA Jewelry; Milano; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A growing international jewelry brand in Milan is seeking a Customer Advisor to provide a unique and personalized shopping experience. This part-time position requires at least 2 years of experience in retail or luxury sales and a passion for fashion. The role includes supporting the store's visual merchandising and organizing daily tasks. Competitive compensation and career development offered.

Servizi

Competitive compensation package

Career development

Continuous training

Company discounts

Competenze

• At least 2 years of experience in retail, sales, fashion, beauty, accessories or luxury.
• Experience in jewelry is highly valued.
• High level of English is a plus.

Mansioni

• Provide a unique and personalized shopping experience.
• Offer premium and exceptional service.
• Maintain customer loyalty through various channels.
• Identify and analyze improvement points in customer experience.
• Support Visual Merchandising.
• Help organize daily tasks and control inventory.
• Report purchase trends to the Store Manager.
• Participate in planning store events.
• Ensure achievement of individual goals.

Conoscenze

Customer management

Communication skills

Retail experience

Team player

Passion for fashion

Descrizione del lavoro

Consulente Clienti (Milano) - 20h

PDPAOLA Jewelry is looking for a Customer Advisor to join our Milan store.

Current opening for 20 hours per week, temporarily covering a staff member on sick leave, within a growing international brand.

Responsabilità

• Provide a unique and personalized shopping experience, sharing our brand values.
• Offer premium and exceptional service, delivering a 360º brand experience.
• Maintain loyalty through phone or written contacts, encouraging repeat visits.
• Identify and analyze improvement points in the customer experience and give feedback to the Store Manager.
• Support Visual Merchandising to maintain a premium store environment.
• Help organize daily tasks, reorder products, and control inventory.
• Report purchase trends and customer demands to the Store Manager for communication to the product team.
• Participate in planning and support events in the store.
• Ensure achievement of individual goals.

Cosa ti offriamo

• Dynamic and young environment.
• Competitive compensation package.
• Career development in a growing company.
• Continuous training.
• Stable project.
• Company discounts.

Requisiti minimi

• At least 2 years of experience in retail, sales, fashion, beauty, accessories or luxury.
• Experience in jewelry is highly valued.
• Commercial orientation and customer management.
• Team player.
• Organized, proactive, decisive, with strong communication skills.
• Flexible and empathetic, detail-oriented, with sensitivity to product and brand.
• Passion for fashion.
• Availability 20 hours per week.
• High level of English is a plus.