Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A travel services company is seeking Client Journey Coordinators to support clients throughout their travel planning process. This remote position offers flexible scheduling and focuses on providing personalized service to ensure memorable experiences. The ideal candidates will be detail-oriented and enjoy assisting customers. Responsibilities include communicating with clients, organizing travel itineraries, and maintaining professional communication. The role offers a supportive team environment and opportunities for professional development.

Servizi

Flexible schedule

Access to industry tools

Opportunities for professional development

Travel-related benefits

Competenze

• Enjoy helping others and communicating with clients.
• Ability to coordinate travel itineraries effectively.
• Willingness to learn and use industry tools.

Mansioni

• Communicate with clients to understand travel preferences.
• Provide tailored destination recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel.
• Utilize booking and client management systems.
• Maintain professional communication.

Conoscenze

Detail-oriented

Customer-focused

Communication

Coordination

Strumenti

Booking systems

Client management systems

Descrizione del lavoro

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment