Client Advisor

360 Talent; Monza; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

A luxury fashion retailer in Italy is seeking a Client Advisor to join their team. The ideal candidate will have at least 2 years of experience in premium or luxury fashion and a strong focus on customer service. Responsibilities include assisting with daily operations and exceeding KPIs. The position offers a salary up to €28K, with great benefits and a bonus scheme.

Servizi

Great benefits

Bonus scheme

Competenze

• At least 2 years of experience in a premium or luxury fashion industry.
• Currently working with KPIs, CRM & client appointments.

Mansioni

• Being up-to-date with collections and exceeding targeted KPIs.
• Assist with daily operations and maintain an impeccable store environment.
• Provide excellent customer service and manage client book.

Conoscenze

Customer service excellence

Knowledge of luxury fashion

CRM focus

KPI management

Descrizione del lavoro

CLIENT ADVISOR

THE MALL FIRENZE - LECCIO OUTLET

ABOUT:

• Italian luxury house
• Elegance, uniqueness and made in Italy
• Heritage, attention to details and research into unique fabrics and techniques

RESPONSIBILITIES:

• Being up-to-date with collections, deep knowledge of products and aiming to exceed targeted KPIs
• Assist with all daily operations, working along with colleagues and management, being able to maintain an impeccable floor, stockroom and VM, as per company request
• Able to provide an excellent customer service, CRM focus, client book and after sales processes
• Act as brand ambassador to build relationships with new customers and VIP clientele

REQUIREMENTS:

• At least 2 year's experience in a premium or luxury fashion industry
• Currently working with KPIs, CRM & clients appointments

OFFERING:

• Salary up to €28K, according to experience
• Great Benefits and bonus scheme
• 40 hours per week

This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.

360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Retail Apparel and Fashion and Retail