Branch Operations Assistant - Turin [2026 Season]

Indie Campers; Torino; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A leading campervan rental service in Turin is seeking a Branch Operations Assistant for the 2026 season. As a customer-facing representative, you will ensure high customer service levels and oversee the maintenance of our fleet. Ideal candidates are travel enthusiasts with experience in tourism or hospitality, fluent in Italian and English. Supportive teamwork and problem-solving skills are essential. The position starts in March 2026 and runs until November 2026.

Competenze

• Fluent in Italian and English.
• Experience in Tourism, Hospitality, Retail, or Rent-a-car desired.
• Valid driver's license and ability to drive a campervan.

Mansioni

• Handle incoming reservations and guest check-ins.
• Maintain fleet in top condition.
• Assist in training and supervising the team.
• Manage stock and local suppliers.
• Handle complaints and emergencies.
• Prepare and clean campervans.

Conoscenze

Customer service

Problem-solving

Team supervision

Logistics management

Descrizione del lavoro

Branch Operations Assistant - Turin [2026 Season]

Join to apply for the Branch Operations Assistant - Turin [2026 Season] role at Indie Campers

About Us Indie Campers, the go‑to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong booking experience and high‑quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short‑term RV rentals, long‑term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever‑developing journey.

THE ROLE

We’re looking for travel enthusiasts with a passion for guest service to open our new rental location in Turin. You’ll be the face of our company, reporting directly to the Regional Operations Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

WHAT WILL YOU WORK ON?

• Handle incoming reservations, welcoming guests and taking care of check‑ins and check‑outs.
• Take care of the fleet, logistics, and make sure our campervans are maintained in top condition by monitoring maintenance and repairing need.
• Assist in training, supervising, and coaching your team.
• Control booking activities, manage stock, local suppliers and cleaning services.
• Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly.
• Prepare and clean our campervans.
• Assist in reselling campervans, preparing and showing them to prospective buyers.

WHO ARE WE LOOKING FOR?

• You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent‑a‑car being desirable.
• You’re fluent in Italian and English (mandatory).
• You’re eligible to work in Italy, have a valid driver's licence and feel confident enough to drive a campervan (mandatory).
• You’re available to work weekends and national holidays.
• You’re a responsible person who takes their work seriously and can be relied upon.
• You’re well‑organised and you’re good at solving problems.

OPENING DETAILS

• Projected start date is March 2026.
• Seasonal contract until November 2026.

Are you ready to Go Indie?