Bilingual Marketing Support (Italian & English) - Lisbon

Cross Border Talents; Genova; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer support provider is seeking a Marketing Customer Support Representative fluent in Italian and English to offer B2B customer support. The role emphasizes product troubleshooting, advertiser education, and enhancing customer experience via email and chat. Responsibilities include managing customer queries, resolving issues, and collaborating with internal teams. The position offers a competitive salary of €1,000 monthly for 14 months, along with meal allowances and health insurance from day one.

Servizi

Meal Allowance

Health Insurance

Welcome Bonus

Retention Bonus

Competenze

• Fluent in Italian (C1 / Native level) and English (B2 level or higher).
• Experience in B2B customer support is an advantage.
• Ability to handle technical and product-related issues.

Mansioni

• Provide B2B customer support for advertising products.
• Conduct end-to-end product troubleshooting and advertiser support.
• Manage case volumes through email and chat.
• Collaborate with internal teams to resolve customer queries.

Conoscenze

Strong communication skills

Problem-solving abilities

Customer-centric mindset

Descrizione del lavoro

A leading customer support provider is seeking a Marketing Customer Support Representative fluent in Italian and English to offer B2B customer support. The role emphasizes product troubleshooting, advertiser education, and enhancing customer experience via email and chat. Responsibilities include managing customer queries, resolving issues, and collaborating with internal teams. The position offers a competitive salary of €1,000 monthly for 14 months, along with meal allowances and health insurance from day one.