Assistant Boutique Manager

Officine Universelle Buly 1803; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury retail company in Milan is seeking an Assistant Boutique Manager to oversee daily operations and support the Boutique Manager. You will be responsible for team management, ensuring exceptional customer service, and maintaining store organization. The ideal candidate has experience in luxury retail, excellent communication skills, and a passion for beauty products. This role requires fluency in English and offers a vibrant work environment focused on providing an unparalleled experience to an international clientele.

Competenze

• Previous sales experience in luxury retail preferred.
• Strong verbal skills with an aptitude for communication.
• Interest in beauty products and the Buly 1803 Maison.
• Enjoys cultivating a special relationship with clients.
• Fluency in English required; additional languages are a plus.

Mansioni

• Support daily team management and step into the Boutique Manager’s role.
• Conduct sales activities and oversee team performance.
• Organize store layout and manage cash operations.
• Monitor stock levels and coordinate orders with the Boutique Manager.
• Maintain cleanliness and pristine condition of sales areas.

Conoscenze

Communication skills

Sales experience in luxury retail

Curiosity about beauty products

Customer relationship cultivation

Fluency in English

Descrizione del lavoro

Since 1803, with audacity and precision, the Parisian institution established by Jean-Vincent Bully has been highly successful thanks to its innovative formulas. Awarded prizes at the Universal Exhibitions of 1867 and 1878, the perfumer of the Parisian high society has set new trends.

Today, the Officine Universelle Buly pursues and reinvents French beauty with the impeccability of the past and the best of the present. We strive for cosmetic excellence: where legendary healthy and natural care products coexist with high-tech ones: the Officine created the very first water-based perfumes in 2014.

Combining French-style service with History, fragrance and the refinement of scents are no mere details. They make us renowned in a world where the codes of Parisian beauty are meticulously followed.

Our stores are architectural temples where care and customisation services bring wonder and awe: embossing, calligraphy and engraving.

Since 2021, Officine Universelle Buly has been a member of the LVMH group, casting the radiance of French beauty excellence across the globe through its extensive array of boutiques, particularly in France, Germany, Japan, and South Korea.

Mission & Key Responsibilities

Within the Retail department and under the supervision of the Boutique Manager, you will serve as Assistant Boutique Manager at Officine Universelle Buly. You will personify this vision of quintessential French beauty to a discerning and international clientele. the key responsibilities are:

Team Management and Leadership

• Support daily team management and step into the Boutique Manager’s role in their absence
• Staff training to enhance skills and ensure their professional development
• Maintain efficient functioning by planning schedules and providing solutions during unexpected situations
• Showcase products to emphasize brand value and guarantee optimal customer experience
• Ensure that customers receive excellent service following established sales processes
• Conduct sales activities personally and oversee team performance within the boutique
• Utilize tools provided to retain customers

Operational Management

• Organize store layout while adhering to set schedules
• Manage cash operations, including opening/closing registers, handling cash/ cash drawer collection
• Monitor stock levels and coordinate orders with the Boutique Manager (restocking and deliveries)
• Maintain pristine condition of sales areas through product display arrangement, cleanliness, maintenance, etc.

Candidate Profile Sought

• A previous sales experience in the luxury retail is preferred
• Strong verbal skills with an aptitude for communication and observation
• Curious and interested in beauty, products, and the Buly 1803 Maison
• Enjoys cultivating a special relationship with our clients
• Fluent in English required, additional languages are a plus

Inclusion of diversity is a strength within our dispensaries; we are convinced that diversity equates to performance. Therefore, we give equal consideration to all applications.

Candidates are invited to read the privacy policy pursuant to art. 13 of the General Data Protection Regulation n. 2016/679 (GDPR) available at the following link: