Aftermarket Service & Warranty Coordinator

Oshkosh; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global equipment company in Milan is seeking a Customer Support Coordinator to manage the order to cash process, coordinate service partners, and organize training for customers. Candidates should possess a High School Diploma or GED with relevant experience and customer service skills. Proficiency in Microsoft Office Suite and an understanding of ERP systems are preferred. This full-time role involves occasional travel and is primarily office-based, requiring strong communication and organizational skills.

Competenze

• High School Diploma or GED with relevant experience or previous contracting experience.
• Ability to travel up to 10% of the time.

Mansioni

• Manage the order to cash process for the service.
• Coordinate service partners and oversee service technicians daily.
• Organize and document technical and safety training.

Conoscenze

Customer Service

Microsoft Office Suite

Planning

Basic Technical Understanding

Formazione

High School Diploma or GED

Strumenti

Enterprise Resource Planning (ERP) System

Descrizione del lavoro

A global equipment company in Milan is seeking a Customer Support Coordinator to manage the order to cash process, coordinate service partners, and organize training for customers. Candidates should possess a High School Diploma or GED with relevant experience and customer service skills. Proficiency in Microsoft Office Suite and an understanding of ERP systems are preferred. This full-time role involves occasional travel and is primarily office-based, requiring strong communication and organizational skills.