After‑Sales Service & Spare Parts Specialist

Swegon Italy; Cantarana; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading indoor environment solutions provider in Cantarana di Cona, Italy, is seeking a Service & Spare Parts Specialist. In this role, you will manage after-sales service and technical issues, ensuring a customer-focused experience. Ideal candidates should have a technical background, fluent English, problem-solving skills, and proficiency with ERP systems like SAP. This position offers a permanent contract, flexible working hours, and the opportunity to work with a collaborative team committed to quality and customer satisfaction.

Servizi

Permanent contract

Access to company canteen

Flexible working hours

Competenze

• Degree or diploma in a technical field.
• Fluent English language skills, both written and spoken.
• Experience with diagnosing technical issues in HVAC systems.
• Strong analytical skills to identify trends.

Mansioni

• Manage technical issues and service requests.
• Apply standard operating procedures.
• Support troubleshooting at product sites.
• Manage spare parts orders and inventory.
• Prepare reports on spare parts sales.

Conoscenze

Technical background (degree or diploma)

Fluent English

Experience with SAP

Problem-solving skills

Data analysis skills

Customer orientation

Teamwork

Strumenti

SAP

Microsoft Office

Descrizione del lavoro

A leading indoor environment solutions provider in Cantarana di Cona, Italy, is seeking a Service & Spare Parts Specialist. In this role, you will manage after-sales service and technical issues, ensuring a customer-focused experience. Ideal candidates should have a technical background, fluent English, problem-solving skills, and proficiency with ERP systems like SAP. This position offers a permanent contract, flexible working hours, and the opportunity to work with a collaborative team committed to quality and customer satisfaction.