Addetto/a Call Center – Servizi Energetici

D Emme Emme srl; Sassari; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A local energy services company in Sassari is seeking an Addetto/a Call Center to contact customers regarding lighting, gas, and connectivity services. Candidates should have good communication skills and a basic understanding of digital tools. This full-time role includes onboarding and operational support. Experience in call center activities is a plus. The work environment is collaborative and requires using IT systems for record management.

Competenze

• Experience, even brief, in call center or telephone contact activities.
• Basic computer knowledge and main digital tools.

Mansioni

• Contact customers by phone using assigned contact lists.
• Manage calls and provide information on lighting, gas and connectivity services.
• Collect user requirements and update customer records.
• Support call center team activities according to operational instructions.
• Use IT systems to record activities performed.

Conoscenze

Good communication and dialogic skills

Teamwork orientation

Descrizione del lavoro

Addetto/a Call Center – Servizi Energetici at D Emme Emme srl

Responsibilities

• Contact customers by phone using assigned contact lists
• Manage calls and provide information on lighting, gas and connectivity services
• Collect user requirements and update customer records
• Support call center team activities according to operational instructions
• Use IT systems to record activities performed

Qualifications

• Good communication and dialogic skills
• Experience, even brief, in call center or telephone contact activities
• Basic computer knowledge and main digital tools
• Teamwork orientation

Offer

• Employment contract in accordance with current legislation
• Onboarding and initial support
• Full-time schedule
• Operational location: Sassari

Entry level; Full-time; Other functions