User Experience-Jobs in Großbritannien

• Fantastic opportunity for a Ecommerce Manager
• To join a multi-award winning haircare brand

About Our Client

A multi-award-winning, science-backed haircare brand that's shaking up the industry.

Job Description

Key Responsibilities:

Website & Trading:

• Own DTC and marketplace performance, driving conversion, AOV, traffic, and revenue.
• Manage day-to-day site trading, content updates, merchandising, and UX/UI optimisation.
• Execute promotional calendars and product launches in collaboration with global marketing.
• Oversee inventory forecasting and coordination with supply chain.
• Leverage data tools (e.g. GA, Triple Whale) for performance tracking and insight generation.
• Collaborate with dev teams/agencies to implement features and troubleshoot.

Digital Growth:

• Partner with digital teams to optimise paid media, SEO, and acquisition strategies.
• Use A/B testing and analytics to drive CRO and growth initiatives.
• Support CRM and email strategies through segmentation and personalisation.

Customer Experience & Retention:

• Implement loyalty programmes and retention strategies in collaboration with brand and marketing.
• Ensure a seamless and localised customer journey across all digital touchpoints.

The Successful Applicant

Experience in managing and optimising .com platforms, preferably Shopify, and within the hair/beauty category.
Strong analytical skills and experience with Google Analytics, Triple Whale, Meta, TTS, Klaviyo A/B testing, and data-driven decision-making.
Strong commercial and trade experience, with a deep understanding of the key levers to pull throughout the marketing funnel to drive growth within e-commerce.
Deep understanding of digital marketing, performance marketing, and customer acquisition strategies.
Proven success in scaling ecommerce businesses and driving significant revenue growth.
A confident and accountable self-starter who can work autonomously and within wider teams.
Excellent project management, organisational, and strategic thinking abilities.

What's on Offer

Competitive salary and package
Flexible/hybrid working