Assistant Security / Violence & Aggression Officer

Hywel Dda University Health Board; Aberystwyth, Llanelli, Haverfordwest, Carmarthen; On-site; GBP 27,000 - 31,000; Full time

Job summary

A regional healthcare provider is looking for an Assistant Security / Violence & Aggression Officer to join their Health, Safety and Security Team in the UK. This role involves supporting operational management at various hospital sites, assisting with staff training in personal safety, and providing support in cases of violence and aggression. The ideal candidate should have a Level 3 Diploma in Security Management and possess experience in healthcare security. Competitive salary of £27,898 to £30,615 annually, with both full-time and job share options available.

Qualifications

• Level 3 Diploma in Security Management or equivalent experience and knowledge.
• Thorough knowledge of security-related standards and procedures.
• SIA registration.

Responsibilities

• Support operational management arrangements at hospital sites.
• Assist Security Adviser with personal safety training.
• Provide advice to staff affected by violence and aggression.

Skills

Security Service experience in healthcare

Experience in training delivery

Knowledge of CCTV

Knowledge of Risk Management

Knowledge of the criminal justice process

Education

Level 3 Diploma in Security Management

Health and Safety Qualification

Job description

Assistant Security / Violence & Aggression Officer

An exciting opportunity has arisen for four people to join our Health, Safety and Security Team as Security / Violence and Aggression Officers.

The four vacancies are spread across the Health Board with one vacancy in each of Glangwili General Hospital (Carmarthen), Prince Philip Hospital (Llanelli), Withybush General Hospital (Haverfordwest) & Bronglais General Hospital (Aberystwyth).

Main duties of the job

The main duties of these roles is to:

• Support the operational management arrangements at the Health Board's General Hospital sites and associated sites, including day to day management of access control, CCTV and Staff ID badge systems;
• Assist the Health Board Security Adviser and Violence and Aggression Case Manager in their duties;
• Provide advice and training to staff in personal safety and provide support to staff affected by violence and aggression.

Level 3 Diploma in Security Management or equivalent experience and knowledge along with Security Service experience in healthcare (or security related service) are essential. Experience of the criminal justice process with enforcement agencies including victim/witness support and thorough knowledge of security related standards and procedures are desirable.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 15 & 16 December 2025.

Person Specification

Qualifications & Knowledge

• Level 3 Diploma in Security Management or equivalent experience and knowledge
• Security management or equivalent experience
• Knowledge of Risk Management techniques and processes.
• Knowledge of CCTV and practical application of the law
• Knowledge of criminal justice process
• SIA registration
• Health and Safety Qualification
• Understanding of secure by design and crime prevention
• Understanding of the Protection of Premises Act 2025
• Thorough knowledge of security related standards and procedures

Experience

• Security Service experience in healthcare (or security related service)
• Security Management experience in healthcare (or security related service)
• Experience in training delivery
• Experience of audits and inspections
• Experience of the criminal justice process with enforcement agencies including victim/witness support

Other

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,898 to £30,615 a yearper annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time,Job share

Reference number

100-AC324-1125

Job locations