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About the Client
Our client is a growing start up tech company with a focus on simplifying complex processes for their customers through a centralised digital platform. They support in managing key aspects of their operations more effectively, with a strong emphasis on customer experience, optimisation, and long-term success.
About the Opportunity
This is an exciting opportunity to join a collaborative and fast-moving sales team where you'll have a direct impact on customer success and business performance. In this role, you'll be responsible for engaging both new and existing users, guiding them through onboarding, resolving issues that affect service continuity, and helping them get the most from the platform. It's a varied, high-contact position ideal for someone who enjoys consultative sales and building strong customer relationships.
This is typically a Monday to Friday role (9am - 5:30pm) with one evening shift from 11am - 7:30am once a week. One Saturday shift every 4 weeks.
Key Responsibilities
About You
You're a confident, motivated sales professional who thrives in a fast-paced environment. You enjoy speaking with people, understanding their needs, and offering solutions that genuinely help. You're results-driven, organised, and comfortable managing your own workload across multiple workstreams.
You'll bring previous experience in a sales, retention, or customer engagement role-ideally in a tech-enabled business-and have a strong grasp of CRM tools and digital communication platforms. A reliable home working setup and high-speed internet connection are essential for success in this hybrid role.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.