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Operations Support Agent — Fast-Paced Logistics
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Operations Support Agent — Fast-Paced Logistics
Job summary
A global transport company in Leeds is looking for an Operation Support Agent to ensure timely deliveries and handle customer inquiries. The successful candidate will possess good communication skills, work effectively under pressure, and manage their time with precision. This role offers a competitive compensation package along with extensive training and growth opportunities. Join us to deliver outstanding customer experiences and be a part of a diverse and inclusive workforce.
Benefits
Qualifications
- Experience in customer service is a plus.
- Attention to detail is essential.
Responsibilities
- Ensure timely delivery of urgent packages.
- Respond to customer inquiries about shipments.
- Investigate failed delivery attempts and reallocate resources.
- Enter data into the tracking system.
- Communicate effectively with the team and management.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.