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Commercial Manager
Job summary
An authentic Chinese restaurant in the City of Westminster is seeking a Commercial Manager to support growth through corporate catering and partnerships. This role involves managing online sales performance, negotiating with suppliers, and driving operational excellence. The ideal candidate will have a degree in a relevant field, management experience, and fluency in English and Chinese. This full-time position offers a competitive salary range of £51,000 to £55,000.
Qualifications
- Proven management experience in the restaurant or café sector, ideally in fast-casual or Asian cuisine.
- Strong ability to manage and motivate operational teams.
- Familiar with online delivery platforms like HungryPanda.
Responsibilities
- Identify and develop new commercial opportunities including corporate catering contracts.
- Manage relationships with third-party delivery platforms to enhance online sales.
- Negotiate commercial terms with corporate customers and suppliers.
Skills
Education
We are seeking a commercially focused and results-driven Commercial Manager to support the growth of our modern Chinese restaurant business. This role will lead the implementation of revenue-building initiatives including corporate catering development, platform partnerships and local business collaborations, while also supporting marketing strategy, profitability optimisation and operational performance to drive sustainable business expansion.
- Identify and develop new commercial opportunities including corporate catering contracts, online delivery platform partnerships and event-based catering services.
- Manage and strengthen relationships with third-party delivery platforms to maximise online sales performance.
- Monitor market trends, competitor activity and customer feedback to implement store-level growth strategies.
- Negotiate commercial terms with corporate customers and key suppliers.
- Oversee delivery coordination processes to ensure service quality standards are consistently met.
- Set sales targets and monitor team performance to support achievement of commercial objectives.
- Work collaboratively with operations, front-of-house and delivery teams to ensure effective service delivery and full brand compliance.
- Manage client billing arrangements and account status to support healthy cash flow management.
- Support local brand marketing activity including promotional events, community partnerships and sampling campaigns.
- Contribute content ideas and promotion proposals aligned with the company brand and social media standards.
- Oversee selected aspects of day-to-day restaurant operations including staffing coordination, inventory controls, cleanliness standards and service flow supervision.
- Bachelor’s degree or above in Business, Hospitality, Marketing or a related discipline.
- Prior management experience within the restaurant or café sector, ideally within fast-casual or Asian cuisine operations.
- Strong leadership skills with a proven ability to manage and motivate operational teams.
- Excellent communication, negotiation and organisational capabilities.
- Familiarity with delivery platforms such as HungryPanda and online ordering systems.
- Fluency in English and Mandarin and/or Cantonese essential.
Experience: Required
Languages: Chinese – Advanced. English – Advanced
Employment: Full-time
Schedule: Monday to Friday
Salary: £51,000 – £55,000 yearly
An authentic Chinese restaurant specialising in traditional Chinese cuisine.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.