Commercial Manager

TGS CHINESE RESTAURANT LTD; City of Westminster; On-site; GBP 51,000 - 55,000; Full time

Job summary

An authentic Chinese restaurant in the City of Westminster is seeking a Commercial Manager to support growth through corporate catering and partnerships. This role involves managing online sales performance, negotiating with suppliers, and driving operational excellence. The ideal candidate will have a degree in a relevant field, management experience, and fluency in English and Chinese. This full-time position offers a competitive salary range of £51,000 to £55,000.

Qualifications

• Proven management experience in the restaurant or café sector, ideally in fast-casual or Asian cuisine.
• Strong ability to manage and motivate operational teams.
• Familiar with online delivery platforms like HungryPanda.

Responsibilities

• Identify and develop new commercial opportunities including corporate catering contracts.
• Manage relationships with third-party delivery platforms to enhance online sales.
• Negotiate commercial terms with corporate customers and suppliers.

Skills

Leadership skills

Communication skills

Negotiation skills

Organisational capabilities

Fluency in English

Fluency in Mandarin and/or Cantonese

Education

Bachelor’s degree in Business, Hospitality, Marketing or related discipline

Job description

Overview

We are seeking a commercially focused and results-driven Commercial Manager to support the growth of our modern Chinese restaurant business. This role will lead the implementation of revenue-building initiatives including corporate catering development, platform partnerships and local business collaborations, while also supporting marketing strategy, profitability optimisation and operational performance to drive sustainable business expansion.

Key Responsibilities

• Identify and develop new commercial opportunities including corporate catering contracts, online delivery platform partnerships and event-based catering services.
• Manage and strengthen relationships with third-party delivery platforms to maximise online sales performance.
• Monitor market trends, competitor activity and customer feedback to implement store-level growth strategies.
• Negotiate commercial terms with corporate customers and key suppliers.
• Oversee delivery coordination processes to ensure service quality standards are consistently met.
• Set sales targets and monitor team performance to support achievement of commercial objectives.
• Work collaboratively with operations, front-of-house and delivery teams to ensure effective service delivery and full brand compliance.
• Manage client billing arrangements and account status to support healthy cash flow management.
• Support local brand marketing activity including promotional events, community partnerships and sampling campaigns.
• Contribute content ideas and promotion proposals aligned with the company brand and social media standards.
• Oversee selected aspects of day-to-day restaurant operations including staffing coordination, inventory controls, cleanliness standards and service flow supervision.

Candidate Requirements

• Bachelor’s degree or above in Business, Hospitality, Marketing or a related discipline.
• Prior management experience within the restaurant or café sector, ideally within fast-casual or Asian cuisine operations.
• Strong leadership skills with a proven ability to manage and motivate operational teams.
• Excellent communication, negotiation and organisational capabilities.
• Familiarity with delivery platforms such as HungryPanda and online ordering systems.
• Fluency in English and Mandarin and/or Cantonese essential.

Experience: Required

Languages: Chinese – Advanced. English – Advanced

Employment: Full-time

Schedule: Monday to Friday

Salary: £51,000 – £55,000 yearly

About TGS CHINESE RESTAURANT LTD

An authentic Chinese restaurant specialising in traditional Chinese cuisine.