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Customer Service Advisor- WFH
Job summary
A customer service solutions provider is looking for a Customer Service Advisor to work from home. The ideal candidate will engage with customers, providing support to various inquiries while ensuring a professional experience. This role requires residency in Newcastle and some customer service experience. The position offers an hourly rate of £12.21, paid weekly, with flexible hours between 8am-6pm.
Qualifications
- Must live in Newcastle.
- Experience in providing exceptional customer service.
- Ability to build rapport with customers.
Responsibilities
- Engage with customers and provide support.
- Listen to customer needs and provide unique solutions.
- Complete administration accurately.
Skills
- Must live in Newcastle**
Hourly Rate: £12.21ph - Paid Weekly
Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm;
Paid Training: Full time training 9am - 5pm
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Customer Service Experience Is Required For This Position.
If you are interested, please apply now!
or email your CV to
INDCCP
LNKD1_UKTJ
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.