Jobs in Plymouth, United Kingdom
Remote Customer Success Lead: Onboarding & Retention
Jack & Jill/External ATS
Customer Success Manager / Support Lead at Well-funded customer engagement platform
Jack & Jill/External ATS
Freelance Recruitment Partner - Remote, Commission-Based
RecXchange
Freelance Recruitment Partner - Remote, Commission-Based
RecXchange
Discover more opportunities than anywhere else. Find more jobs nowFreelance Recruitment Partner - Remote, Commission-Based
RecXchange
Remote Community Fundraising Lead – Scotland & North
CHM
Shopify Developer at Biocollabs.com
Jack & Jill/External ATS
Connect with headhunters to apply for similar jobsRemote Shopify Developer for D2C Growth
Jack & Jill/External ATS
Remote Travel Concierge — Personal Journeys & Support
Destinytravel
Community Fundraising Manager - Scotland and North England
CHM
Field Area Sales Manager – Automotive Aftermarket (SW UK)
Glen Callum Associates Ltd
Freelance Recruitment Partner - Remote, Commission-Based
RecXchange
Head of Customer Success — Remote, Global E‑commerce
Jobgether
Freelance Recruitment Partner - Remote, Commission-Based
RecXchange
Remote Customer Success Lead: Onboarding & Retention
Job summary
A well-funded customer engagement platform is seeking a Customer Success Manager to own key relationships and support functions. This role involves resolving complex issues, onboarding users, and ensuring high customer satisfaction in a dynamic environment. The ideal candidate has over 3 years of experience in customer success and strong communication skills. The role offers remote flexibility and significant growth potential within the company.
Qualifications
- 3+ years in customer success, support, training, or education roles.
- Experience with ticketing/CS tools and structured processes.
- Strong written and verbal communication; calm under pressure.
Responsibilities
- Own relationships with a book of customers or a support function.
- Resolve complex customer issues and act as a voice of the customer internally.
- Run onboarding, training, and education for new users or teams.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.