Virtual Travel Coordinator

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel service provider in the UK is looking for a Virtual Travel Coordinator to assist clients throughout their travel journey. This role involves responding to inquiries, managing itinerary changes, providing travel documentation guidance, and following up with clients. Ideal candidates should have strong communication skills, attention to detail, and a genuine interest in travel. The position offers a fully remote work environment with flexible scheduling and opportunities for growth within the travel industry.

Benefits

Fully remote work with flexible scheduling

Access to travel perks

Ongoing training

Collaborative team environment

Opportunities for long-term growth

Qualifications

• Strong written and verbal communication skills are essential.
• Customer service experience is preferred but not mandatory.
• Ability to learn digital tools and navigate travel systems.

Responsibilities

• Respond to client inquiries through various channels.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide destination information and guidance on documentation.
• Confirm travel details and conduct follow-ups.
• Resolve issues with empathy and professionalism.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Digital tools proficiency

Interest in travel

Job description

Virtual Travel Coordinator

As a Virtual Travel Coordinator, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is handled smoothly while providing guidance, updates, and reassurance along the way.

At Destiny&Co., we focus on personalized service and meaningful travel experiences, helping travelers feel confident and supported every step of the way.

Key Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide clear destination information and documentation guidance.
• Confirm travel details and follow up before and after trips.
• Resolve concerns with empathy and professionalism.

Benefits

• Fully remote work with flexible scheduling.
• Access to travel perks and ongoing training.
• Supportive, collaborative team environment.
• Opportunities for long-term growth in the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organization.
• Comfort learning digital tools and travel systems.
• Genuine interest in travel and helping others.