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Remote Client Success Manager: Cybersecurity Partnerships
Job summary
A cybersecurity services provider is seeking a Client Success Manager who will champion client excellence and manage relationships with clients. You will oversee client deliverables and ensure milestones are met while facilitating communication between clients and internal teams. The ideal candidate should have a minimum of 24 months in a client-focused role, strong presentation skills, and proficiency in CRM systems. This full-time position is remote and offers various benefits including annual leave and training opportunities.
Benefits
Qualifications
- Minimum 24 months in a client-focused role, building lasting partnerships.
- Experience conducting quarterly business reviews and managing feedback.
- Proven understanding of IT services and solutions.
Responsibilities
- Build and maintain strong, trust-based client relationships.
- Conduct feedback sessions and drive service improvements.
- Compile and deliver key service metrics and strategic recommendations.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.