Jobs in Newcastle, United States

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.

Part of your job will be to research ideal contact lists based on the Higher Education, Secondary Education, and Corporate Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.

This role will support multiple regions across different time zones, so flexibility with working hours is essential; you may be required to start earlier or finish later on certain days to accommodate regional needs, with specific shift patterns to be determined.

Responsibilities:

• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential for higher education, secondary education and corporate customers to identify how our solutions could meet their needs.
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
• Identify best practices to refine the company’s lead generation activities.
• Utilise SalesForce, emails and follow up with phone calls to generate new sales opportunities.
• Follow designated global processes for tracking and moving leads through the sales funnel.
• Identify prospect's needs and suggest appropriate products/services.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the higher and secondary education market.
• Set up mutual discovery meetings between (prospective) customers and sales account executives.
• Report to the sales manager with weekly, monthly, and quarterly results.

Requirements:

• Bachelor’s degree or at least 5 years of relevant work experience.
• 2+ years experience as a sales development representative with a track record of achieving lead/sales quotas.
• 2+ years of sales experience in a SaaS and/or Ed Tech environment preferred.
• Minimum 2 years of experience in initiating and nurturing relationships with potential customers using targeted outbound prospecting techniques.
• 2+ years proficiency with SalesForce or other CRM is ideal.
• Full proficiency in English
• Flawless communication skills, both oral and written communication, and comfortable speaking in public.
• Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
• Have a strong work ethic and are eager to learn and make new connections with prospects.
• Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
• Proven creative problem-solving approach and strong analytical skills.

Preferred:

• Additional European language is a plus.
• 1+ years selling in Ed Tech or SaaS industries is a plus.

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.