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Remote Field Loss Adjuster – London & Croydon Area
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Remote Field Loss Adjuster – London & Croydon Area
Job summary
A leading insurance firm in the United Kingdom is seeking a Field Loss Adjuster to perform home-based roles in the London or Croydon area. You will conduct field visits, review claims, and support excellent customer service. Ideal candidates have experience in loss adjusting for Home and Commercial claims, alongside strong negotiation and insurance principle knowledge. The position offers a competitive salary, a company car, and comprehensive benefits designed to support work-life balance.
Benefits
Qualifications
- Proven experience in field-based loss adjusting across Home, SME, and Commercial property claims.
- Strong understanding of insurance principles, policy interpretation, and coverage assessment.
- Excellent knowledge of buildings and contents quantum and current construction methods.
Responsibilities
- Conduct field visits to support customers, including those in vulnerable situations.
- Review digital evidence submitted via our online claims portal.
- Represent DLG during surge events using our Surge Support Vehicle.
- Take ownership of Home, SME & Commercial claims.
- Deliver outstanding customer service, achieving market-leading Net Promoter Scores.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.