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Senior Growth Product Manager
Job summary
A B2C business is seeking a Senior Growth Product Manager to lead their customer retention strategy from a fully remote position. This role focuses on reducing churn and increasing customer lifetime value through data-driven strategies. Candidates should have over 7 years of relevant experience and be proficient in experimentation and analysis. The position offers a salary of £90,000 plus a 10% bonus and flexible working arrangements.
Benefits
Qualifications
- 7+ years of experience in product, growth, or lifecycle roles with a focus on churn and retention.
- Hands-on experience with experimentation and customer research.
- Ability to analyze data deeply and communicate findings to the team.
Responsibilities
- Lead retention and churn strategy across the subscription lifecycle.
- Identify and solve issues before cancellations occur.
- Collaborate with analytics, design, and engineering teams.
Skills
Are you a growth product manager who knows that LTV comes from win-backs not just plans to decrease churn and wants to see their plan implemented and acted on?
We've been retained by a B2C business to identify a product manager for a new role for the business as aSenior Growth Product Managerspecifically targeted on ownership of the customer retention strategy.
You’ll lead the roadmap to reduce churn, increase LTV, and build a seamless lifecycle from offboarding insights to win-back campaigns. Your work won’t spend months going through committee, it will go live, get tested, and shape the future of the product.
What You’ll Be Doing:
- Leading retention and churn strategy across the full subscription lifecycle
- Identifying and solving issues, before they result in cancellation
- Partnering with a “phenomenal” analytics and data team, design, and engineering to implement scalable solutions
- Own offboarding processes and win back loops
What You’ll Need:
- Have spent at least seven years to really get to grips with LTV in a product, growth, or lifecycle role with a significant personal focus on churn and retention
- Hands-on experience with experimentation, customer research, and funnel analysis
- Be deeply analytical yet able to story-tell the data and plan to wider team around you.
Key Information
Job Title: Senior Growth Product Manager
Location: UK Fully Remote
Salary: £90,000 + 10% Bonus
Benefits: Flexible working, fully remote, training budget
Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets.
Kindly be aware that we cannot respond individually due to the high volume of applications; however, even if we do not contact you to move forward for this role, we will keep your details for future reference when a more suitable opportunity becomes available.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.