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Remote Call Center Agent at All Angles Covered Virginia Beach, VA
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Remote Call Center Agent at All Angles Covered Virginia Beach, VA
Job summary
A customer service support company in Virginia Beach is seeking a Remote Call Center Agent to manage inbound and outbound calls, resolve customer inquiries, and ensure high client satisfaction. Ideal candidates have a year of customer service experience, strong communication skills, and the ability to work independently from home. Join a supportive team with competitive pay of $30–$35/hour and flexible remote work options.
Benefits
Qualifications
- 1+ year of call center or customer service experience.
- Strong verbal and written communication skills.
- Comfortable using CRM systems and call center software.
- Self-motivated with the ability to work independently.
- Reliable internet and a quiet work environment.
Responsibilities
- Answer incoming calls and respond to customer questions or concerns.
- Document interactions and update records accurately.
- Resolve issues promptly or escalate as needed.
- Follow scripts and procedures while personalizing the customer experience.
- Collaborate with team leads and supervisors to improve service quality.
Skills
Tools
All Angles Covered is seeking a reliable and customer-focused Remote Call Center Agent to join our growing support team. In this role, you'll handle inbound and outbound calls, provide product and service information, resolve customer inquiries, and ensure a high level of client satisfaction. The ideal candidate has excellent communication skills, a calm and professional demeanor, and the ability to work efficiently from a home office.
- Answer incoming calls and respond to customer questions or concerns
- Document interactions and update records accurately
- Resolve issues promptly or escalate as needed
- Follow scripts and procedures while personalizing the customer experience
- Collaborate with team leads and supervisors to improve service quality
- 1+ year of call center or customer service experience
- Strong verbal and written communication skills
- Comfortable using CRM systems and call center software
- Self-motivated with the ability to work independently
- Reliable internet and a quiet work environment
- Competitive pay: $30–$35/hour
- Flexible remote work
- Supportive, team-oriented environment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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