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Jobs at Ncc in United Kingdom

Post-Sales Experience Specialist

NCC Group

Manchester
On-site
GBP 25,000 - 35,000
30+ days ago
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Head of Legal & Contracts: Lead Negotiations

NCC Group

Manchester
On-site
GBP 50,000 - 90,000
30+ days ago

Senior Platform Engineer: Frontend & ServiceNow

NCC Group

Cheltenham
Hybrid
GBP 60,000 - 80,000
30+ days ago

Senior Platform Engineer

NCC Group

Cheltenham
Hybrid
GBP 60,000 - 80,000
30+ days ago

Senior Platform Engineer

NCC Group

Manchester
On-site
GBP 65,000 - 85,000
30+ days ago
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Lead Frontend Engineer - React & ServiceNow

NCC Group

Manchester
On-site
GBP 65,000 - 85,000
30+ days ago

Malware Analyst

NCC Group

Cheltenham
Hybrid
GBP 150,000 - 200,000
30+ days ago

Malware Analyst — Flexible Working & Threat Intel

NCC Group

Cheltenham
Hybrid
GBP 150,000 - 200,000
30+ days ago
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Malware Analyst

NCC Group

Manchester
On-site
GBP 45,000 - 60,000
30+ days ago

Vulnerability Consultant

NCC Group

Cheltenham
Hybrid
GBP 45,000 - 65,000
30+ days ago

Cyber Essentials Lead & Vulnerability Advisor

NCC Group

Cheltenham
Hybrid
GBP 45,000 - 65,000
30+ days ago

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Post-Sales Experience Specialist
NCC Group
Manchester
On-site
GBP 25,000 - 35,000
Full time
30+ days ago

Job summary

A leading technology service provider in Manchester is seeking a Customer Operations Support professional. This role involves providing essential day-to-day support to ensure smooth execution of post-sales processes and delivering an excellent customer experience. The ideal candidate will have strong customer-centric qualities, excellent communication skills, and experience in a customer service environment. This position offers opportunities for growth and development within a fast-paced team.

Qualifications

  • Experience in a fast-paced environment with multiple touch points.
  • Ability to remain calm under pressure.
  • Strong functional skills including Excel.

Responsibilities

  • Provide day-to-day support to the Customer Operations Team.
  • Ensure adherence to departmental SLAs.
  • Manage setup of new contracts and customer accounts.
  • Support internal/external audit requests.
  • Document processes and train new starters.

Skills

Customer-centric attitude
Excellent communication skills
Time management
Experience in customer service

Tools

Excel
Microsoft Office
Job description
A leading technology service provider in Manchester is seeking a Customer Operations Support professional. This role involves providing essential day-to-day support to ensure smooth execution of post-sales processes and delivering an excellent customer experience. The ideal candidate will have strong customer-centric qualities, excellent communication skills, and experience in a customer service environment. This position offers opportunities for growth and development within a fast-paced team.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.