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Courtroom IT Support Specialist
Job summary
A leading technical support service provider is seeking a Help Desk Support Specialist in West Bath, ME. The role entails providing in-person and remote technical support within courtrooms, troubleshooting various technology, and managing audio and video equipment. Ideal candidates should have excellent customer service and communication skills, valid driver’s license, and be comfortable working under pressure. This is a 6-month contract position, fully onsite, with required travel across locations in compliance with company mileage reimbursement policy.
Benefits
Qualifications
- Basic working knowledge of audio equipment.
- Experience supporting staff computers across multiple platforms.
- Valid driver’s license required.
Responsibilities
- Provide in-person and remote technical support.
- Support desktops, laptops, printers, and scanners.
- Set up and troubleshoot audio and video equipment.
- Diagnose and resolve Tier 1 technical issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.