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A prestigious five-star hotel in the Lake District is seeking a Front Office Agent to provide exceptional guest experiences through seamless check-ins, warm service, and meticulous attention to detail. Ideal candidates will have previous guest service experience, a proactive attitude, and the ability to thrive in a luxury environment. Competitive salary and growth opportunities are included.
Join the outstanding team at Gilpin Hotel & Lake House, a five-star retreat in the heart of the Lake District. Proudly recognised with Two Michelin Keys, Gilpin offers an exceptional standard of hospitality, blending heartfelt service with refined elegance. We’re looking for a passionate and professional Front Office Agent to be the face of our guest experience - delivering seamless bookings, arrivals, genuine warmth, and memorable moments from check-in to farewell.
Salary: from £28,665 to £31,005
Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.
If you’re ready to bring your personality, professionalism, and passion to our front desk, we’d love to hear from you.
Apply now: send your CV to careers@thegilpin.co.uk
Learn more: thegilpin.co.uk/join-our-team
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.