Front of House & Admin Host — Patient Services

BUPA; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading health insurance provider in Battersea is seeking a highly motivated Front Of House Host/Administrator for their corporate onsite health centre. This full-time role involves welcoming patients, handling inquiries, and providing outstanding customer service. Ideal candidates will have exceptional interpersonal skills and the ability to manage tasks efficiently. Fantastic benefits include health insurance, a performance bonus, and 25 days of holiday. Join a diverse and inclusive workplace committed to the health and well-being of its people.

Benefits

25 days holiday, with option to buy or sell

Bupa health insurance

Enhanced pension plan

Annual performance-based bonus

Onsite gyms or local discounts

Various other benefits and online discounts

Qualifications

• Proven experience in client-focused roles such as retail or hospitality.
• Excellent interpersonal and communication skills.
• Capability to manage time effectively and switch tasks as needed.
• Strong computing skills and familiarity with Microsoft Office packages.
• Previous administration experience is preferable.

Responsibilities

• Welcome patients and respond to their requests professionally.
• Handle patient interactions with hospitality and professionalism.
• Schedule patient appointments and manage communication through a multi-phone line system.
• Maintain accurate records and ensure safety in working areas.
• Perform financial administrative duties.

Skills

Exceptional customer service

Interpersonal skills

Time management

Attention to detail

Computing skills

Tools

Microsoft Office

Job description

A leading health insurance provider in Battersea is seeking a highly motivated Front Of House Host/Administrator for their corporate onsite health centre. This full-time role involves welcoming patients, handling inquiries, and providing outstanding customer service. Ideal candidates will have exceptional interpersonal skills and the ability to manage tasks efficiently. Fantastic benefits include health insurance, a performance bonus, and 25 days of holiday. Join a diverse and inclusive workplace committed to the health and well-being of its people.