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Business Administration Apprenticeship - Willow Tree Primary School

To provide general administrative and reception support as required, whilst improving your skills in office administration, customer service and organisational processes and procedures.>

• Working hours: Monday to Friday, 9:00 am till 4:30pm, 35 hrs a week
• Wage: £13.85 per hour. Programme: Level 3 Business Administration Qualification
• Location: Willow Tree Primary School, Priors Farm Lane, Off Abbott Close, Northolt, UB5 5FE
• Apprenticeship Details - 18 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
• Training Provider: LMP Education (rated 1st best UK training provider)

• Welcoming visitors and service users to the academy
• Answering enquiries by telephone and directing calls appropriately
• Responding to email enquiries in a timely and professional manner
• Sorting, opening, and distributing post
• Maintaining accurate records, spreadsheets, and filing systems
• Managing office supplies and resources
• Processing reservations and bookings for visits
• Monitoring office processes and procedures to ensure efficiency
• Conducting basic research tasks as required
• Supporting staff with projects and events in an administrative capacity
• Supporting the Office Manager during periods of absence
• Maintaining a professional front of house environment
• Updating and displaying publication posters

The apprenticeship training will take place in house while you are at the workplace. We book once a month training session with your allocated tutor. This will be on a platform called BUD. Here your tutor will go through the modules and units of your course. We also have 6-8 weeks monthly review plans, this will be with yourself, line manager and tutor. The training you will be undertaking is Business Administrator Level 3.

We are looking for someone who would like to gain experience and if you have been a super star throughout the apprenticeship course, then we will be looking at long term employment.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Patience

• GCSE or equivalent English (Grade C/4 Grade or above) essential
• GCSE or equivalent Maths (Grade C/4 Grade or above) essential

We are very pleased to welcome you to Willow Tree Primary School. We hope that this will be the first step on the road to a long and happy partnership with the school.

Willow Tree is a place of learning for all. We put success within the reach of all children and help them to achieve their full potential. Our school works to develop confident, reflective, creative learners who will grow into valued members of the community and make a positive contribution to twenty first century society.

Within this community we provide a broad, balanced and stimulating curriculum encouraging each child to become an expert learner. We endeavour to give each child not only the opportunity to develop their intellectual and physical skills, but also their personal and spiritual qualities enabling them to become caring, capable members of society.

We believe that a close home/school partnership is an essential factor in the education of children and consequently we place great importance on the dialogue between families and school.

We look forward to welcoming you and your family into our school community. Our children are the best advertisement for our school. Please come and see us as we learn and play.