Dispatch jobs in United Kingdom

Company Description

Chubb Community Care (Chubb Group) has an opportunity for an Installations Administrator / Project Coordinator to join our team based in Blackburn (BB1 2PR) with installations coordination and administration on a full-time, permanent basis.

About Us, Our Culture & What We Can Offer You

Chubb is one of the leading providers of medical alert devices and monitoring services in the UK, known as ‘Chubb Community Care’. Our Medical Alert system, also called Personal Emergency Response System (PERS) or Telecare System, allows users to call for help in emergencies by pushing a button. This technology helps protect some of the most vulnerable in society; for families, it helps loved ones maintain safety and independence at home.

We are committed to developing and innovating continuously, fostering growth in your career. As part of the global API Group, we emphasize leadership and leadership development as key strategic advantages, investing in our people.

Salary: c. £24,000 per annum

• Free Onsite Parking
• Cycle to Work Scheme
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering various discounts
• Bravo Awards: Recognizing outstanding contributions and encouraging excellence

Responsibilities of the Installations Administrator

This role is process-driven, focusing on coordinating all new project orders and variations to ensure they are processed and invoiced to meet installation targets.

• Process all new orders for project installations
• Create contract files & warranty contracts
• Order and dispatch equipment
• Manage invoicing, including payment applications, proforma, and full/partial invoicing
• Handle invoicing disputes
• Perform monthly finance reconciliation
• Maintain high customer focus
• Be flexible to undertake other tasks as required

Working Hours: Monday to Friday

Qualifications and Skills

You should be highly process-oriented with a keen eye for detail and numeracy. You will support external customers with queries and internal stakeholders including Project Managers and Engineers. You should also:

• Possess exceptional administrative skills and be highly process-oriented
• Be comfortable using in-house platforms (e.g., JDE)
• Have strong Excel skills, confident with formatting and data export
• Be highly organized with effective workload prioritization
• Possess excellent written and verbal communication skills