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Wellbeing & 24/7 Helpline Counsellor
Résumé du poste
A health and wellbeing network is looking for a Wellbeing Counsellor to provide immediate emotional support on a 24/7 helpline. The role requires a diploma level 4 in Counselling and at least 12 months of post-qualification experience. Responsibilities include delivering effective telephone counselling and supporting callers in distress. Employee benefits include 5 days' holiday plus bank holidays, private medical insurance after 5 years, and a holiday season bonus after 3 years. This is an onsite position located in Manchester.
Prestations
Qualifications
- Minimum diploma level 4 in Counselling & minimum of 150 counselling hours.
- 12 months post qualification experience.
- Registered member of the BACP or equivalent.
Responsabilités
- Providing an efficient and effective telephone counselling service to all callers.
- Demonstrating an ability to work with a variety of individuals and presenting issues.
- Providing 'In the moment support' to callers.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.