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In the role of Technical Author, you will be responsible for creating, maintaining, and improving high-quality technical documentation for our digital products, including software applications like GeoLocs, APIs, and middleware solutions. You will work closely with product managers, developers, QA, and UX teams to ensure our documentation is clear, concise, and user-friendly for both internal and external stakeholders.
What it's like working at mkodo
What You'll Be Doing…
- Develop and maintain comprehensive technical documentation, including user guides, help libraries, SDK documentation, release notes, and product specifications.
- Collaborate with product teams to understand complex technical concepts and translate them into clear, accessible content.
- Ensure consistency in terminology, style, and structure across all documentation.
- Update documentation aligned with new product releases and enhancements.
- Work closely with UX designers to align documentation with product interfaces and workflows.
- Conduct content reviews with Software & QA engineers and other stakeholders such as Product Managers to ensure accuracy.
- Manage document repositories and version control systems.
Additional Information
Check out full details, including day-to-day duties and responsibilities, on our website: mkodo careers
We’d love to hear from you if…
- You have proven experience as a Technical Author, Technical Writer, or similar role.
- You have a strong understanding of digital products, APIs, SDKs, and software development processes.
- You possess excellent written and verbal communication skills, with proficiency in English.
- You can break down complex technical concepts into clear, concise documentation.
- You have experience with documentation tools such as Confluence, Markdown, Docusaurus, or similar.
- You are familiar with version control systems like Git.
- You can work independently and collaborate effectively with technical teams.
- You have a strong attention to detail and accuracy.
- Experience with API documentation tools such as Swagger or Postman is a plus.
- Understanding of Agile methodologies is desirable.
- Experience with multimedia content creation (diagrams, videos, etc.) is advantageous.
Nice to have:
- Previous experience in the iGaming, lottery, or betting industry.
- Knowledge of ISO27001 standards and compliance requirements.
What’s in it for you?
- Annual leave of 23 days plus bank holidays, increasing with service, plus birthday day off, Christmas extra day off, and volunteer day.
- Recognition & Rewards: Performance bonus, profit sharing, tech loan, and service rewards.
- Hybrid working (2-4 days/month in London or Newcastle offices).
- Group income protection, pension scheme with 5% employer contribution.
- Health & Wellbeing: Employee Assistance Programme, Smart Health GP, Cycle to Work, health checks, and Digital Nomad policy.
- Growth & Development: Training budget and career progression opportunities.
- Referral scheme and more benefits. See our full list of benefits for details.
About us
We foster an open, supportive, dynamic culture where talented people are trusted to contribute professionally and collaboratively. We value our team’s expertise and support personal development and career growth within the company.
If you’re interested in working in a fast-paced environment with innovative products and cutting-edge technology, please apply by 16th May. Candidates must be eligible to work in the UK as we cannot provide visa sponsorship.