Biochemist à Grande-Bretagne

Client: Agilent

Location: Cheadle, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: fd87eff2f7a3

Job Views: 2

Posted: 07.05.2025

Expiry Date: 21.06.2025

About Agilent: At Agilent, we inspire and support discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Our mission is to enable customers to gain the insights they seek – so they can do what they do best: improve the world around us. Learn more about us at

Join Us in Cheadle (Manchester, UK): You will join a successful team of Technical Support Engineers providing first-class support to our customers using a variety of remote diagnostic tools.

Your primary role will be troubleshooting and resolving software issues on customer’s Client/Server and Standalone PC configurations. This involves troubleshooting PC network communication, instrument control, data analysis, database issues, and using virtualization software to reproduce problems in-house.

You may occasionally visit customer sites for installations, repairs, and scheduled services. The candidate must be very customer-focused, confident, flexible, and willing to go the extra mile to delight our customers.

• Provide a high level of reactive and proactive technical services supporting Agilent's product portfolio, primarily software products
• Be part of a team of 15 remote technical engineers based in Cheadle
• Responsible for remote troubleshooting of software, hardware, and applications
• Provide problem resolution to optimize system efficiency and uptime

• Bachelor, Master, or PhD in Chemistry or Life Science with demonstrable IT/software skills
• Experience with Agilent software (OpenLab, Chemstation, or other instrument control software) is advantageous
• Experience in analytical techniques (chromatography, mass spectrometry, spectroscopy), preferably in a laboratory environment
• Excellent communication and customer service skills
• Structured approach to work with strong attention to detail
• Ability to organize and prioritize workload effectively
• Ability to set and manage customer expectations
• Independent working style with excellent communication skills

• Outstanding company culture and working environment
• Competitive compensation and benefits package
• Work-Life Balance programs
• Company pension scheme
• International working environment with exciting challenges

We will provide all necessary training and development opportunities to help you excel in your field!