Yard/Branch Assistant

DYKA; Skipton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable company in drainage and water management is seeking a Branch / Yard Assistant in Skipton. The role involves processing customer orders, loading and unloading vehicles with a forklift, and providing excellent customer service. Ideal candidates will possess strong customer service skills, literacy, numeracy, and an understanding of health and safety. Additionally, warehouse experience and a forklift license are desirable. This is a great opportunity for someone who enjoys working outdoors in a small team environment.

Qualifications

• Excellent customer service skills are essential for this role.
• Literacy and numeracy abilities are required.
• Understanding of Health & Safety in the workplace is necessary.

Responsibilities

• Process and pick customer orders accurately.
• Load and unload vehicles using a forklift truck.
• Provide product and service information to customers.
• Maintain a safe and organized yard.

Skills

Excellent customer service skills

Literacy

Numeracy

Health & Safety understanding

Tools

Forklift

Computer skills

Job description

Company Description

At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one‑stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for!

Job Description

We are actively looking to appoint a Branch / Yard Assistant to join our small friendly team in Skipton. If you are a flexible individual who enjoys a small team environment, likes being outdoors and can provide excellent customer service, this may be the perfect fit for you!

Your job

This role involves :

• Processing and picking customer orders accurately
• Loading and unloading of vehicles using a forklift truck
• Providing customers with product and service information, including serving on the trade counter when required
• Keeping a safe, organised and professional looking yard

Qualifications

Job Requirements

Required

• Excellent customer service skills
• Literacy & Numeracy
• An understanding of Health & Safety in a work environment

Desirable

• Warehouse / yard experience
• A good knowledge of computers
• Forklift truck licence