Workshop Service Engineer

Cargotec; Northallerton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading load-handling solutions provider is seeking an experienced Workshop Service Engineer near Northallerton. You will maintain and repair various load handling equipment, ensuring high standards of service and customer satisfaction. The ideal candidate should have technical experience and relevant qualifications, along with strong communication skills. This position offers diverse challenges in a global organization.

Qualifications

• Demonstrable technical experience in a similar role.
• Experience with mechanical, electrical, and hydraulic systems.
• Ability to build strong customer relationships.

Responsibilities

• Repair and service machinery in Hiab's product range.
• Complete daily service and repair jobs to a high quality standard.
• Respond to customer enquiries regarding technical aspects.

Skills

Technical experience

Communication skills

Interpersonal skills

Planning and organization skills

Computer literacy

Flexibility

Mechanical systems knowledge

Hydraulic systems knowledge

Electrical systems knowledge

Education

Recognised engineering apprenticeship

Job description

Overview

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Together, we keep everyday life moving to build a better tomorrow.

HIAB is currently looking for an experienced Workshop Service Engineer responsible for undertaking maintenance, servicing and repairs on our range of load handling equipment, including truck mounted forklifts (TMF), truck mounted cranes, forestry and recycling cranes as well as demountables and skip loaders.

The role reports to the Lead Service Engineer, and is located at our workshop near Northallerton / Leeming Bar.

Responsibilities

• Repair and service of all the machinery and equipment present in Hiab\'s crane and multilift product range, including third party equipment
• Complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard
• Build strong rapport and relationships with customers, through professional behaviour and a customer focused mindset
• Respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
• Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
• Develop skills and knowledge of the organisation’s products and services
• Comply with all Legal and company standards, such as code of conduct and H&S practices.

What you’ll need to succeed

The suitable candidate should have demonstrable technical experience in a similar role and possess the necessary experience of working with the relevant mechanical, electrical and hydraulic systems. You will need to be highly motivated and with good communication and interpersonal skills.

Ideally you will have:

• A recognised engineering apprenticeship or similar qualification
• Existing knowledge of some or all of the following plant: loader cranes, truck mounted forklifts, forestry cranes, demountables and skip loaders
• Excellent planning, organisation and time management skills
• Flexibility with regards to tasks performed, and working hours
• Computer literacy
• Fluent English.

You will be part of

We offer you a position in a global organization where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?

If you are excited about this opportunity, please submit your application with your CV in English. We process applications on an ongoing basis, and the position may be filled before the deadline. We look forward to hearing from you!

Please note that the recruitment process for this position is coordinated by our HR team part of Hiab Business Services based in Bulgaria.

About Hiab

Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab\'s premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab\’s equipment. Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company\'s continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com