Workday Analyst

BSI; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading global standards organization is seeking a Workday Analyst to enhance their global Workday platform. The ideal candidate will have strong experience with Workday configurations and troubleshooting skills, focusing on optimizing operational processes. You will work collaboratively with various departments, ensuring system stability and delivering enhancements. This role offers a hybrid work model with flexible benefits including health insurance, paid leave, and learning opportunities.

Benefits

Health insurance

Life insurance

Pension plan with company contribution

Flexible benefits

Qualifications

• Hands-on experience configuring Workday Business Processes, Calculated Fields, EIBs, and custom reports.
• Strong understanding of Workday data structures, business objects, and reporting frameworks.
• Excellent analytical, troubleshooting, and communication skills.

Responsibilities

• Provide expert Workday support across various functional areas.
• Troubleshoot and resolve incidents with root-cause analysis.
• Lead configuration for specialist modules and support platform needs.

Skills

Workday Business Processes

Troubleshooting

Analytical skills

Documentation

Collaboration

Education

Degree in Information Systems/IT/HR Systems or equivalent experience

Workday certification in HCM or relevant area

Tools

ServiceNow

Azure DevOps

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Location: Covent Garden (Hybrid)
Reports to: Head of People Systems

About the Role

We’re looking for a Workday Analyst t to support, maintain, and enhance our global Workday platform. In this hands‑on role, you’ll work as a Workday Generalist across all functional areas while developing deeper expertise in selected modules. You’ll ensure system stability, configuration accuracy, data integrity, and smooth delivery of enhancements, releases, and change requests.

This role is ideal for someone who enjoys problem‑solving, improving processes, and partnering with HR, Payroll, IT, and SMEs to deliver a high‑quality user experience.

Responsibilities

• Provide expert Workday support across Core HCM, Absence, Time, Talent, Compensation, Benefits, Recruiting, Payroll, Security, Reporting, and basic integrations.
• Troubleshoot and resolve incidents, performing root‑cause analysis and ensuring long‑term fixes.
• Lead configuration for one or more specialist modules and support broader platform configuration needs.
• Deliver enhancements through structured SDLC processes, including requirements gathering, configuration, testing, deployment, and hypercare.
• Support Workday release assessments, testing, and stakeholder communication.
• Maintain audit‑ready documentation and ensure adherence to governance standards.
• Identify opportunities to automate, simplify, and optimise system configuration and processes.
• Strengthen data integrity and support HR and SME teams with guidance on system usage.

To Be Successful in This Role

• Hands‑on experience configuring Workday Business Processes, Calculated Fields, EIBs, custom reports, and condition rules.
• Strong understanding of Workday data structures, business objects, downstream integrations, and reporting frameworks.
• Experience using ServiceNow and Azure DevOps, plus the ability to interpret Workday release notes and assess technical impacts.
• Excellent analytical, troubleshooting, documentation, and communication skills.
• Ability to balance multiple priorities while delivering high‑quality work within deadlines.
• A collaborative, detail‑oriented, and proactive mindset with a focus on continuous improvement.
• A degree in Information Systems/IT/HR Systems (or equivalent experience), plus Workday certification in HCM or a relevant area.

Desirable: Additional Workday certifications, Agile/DevOps experience, or process improvement credentials.

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development.

We offer flexible working, as well as annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.