Wireless Pre-Sales Engineer - ISP

Hamilton Barnes Associates Limited; England; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A global leader in networking and smart home solutions seeks an experienced Pre-sales Engineer to elevate product offerings for channel partners. You will leverage deep technical knowledge and commercial insight to drive sales growth in the B2B sector, collaborating with sales and technical teams to enhance customer engagement and success.

Responsibilities

• Support sales by identifying B2B customer needs and troubleshooting.
• Deliver high-level training focused on SMB solutions.
• Provide Tier 1 technical support for key customers and large networking projects.

Skills

Networking Solutions (LAN/WAN)

Pre-Sales

Strong Customer Facing Skills

Job description

A global leader in networking and smart home solutions is seeking an experienced Pre-sales Engineer to join the growing UK & Ireland team. As a customer-focused technical expert, you will work closely with sales and technical teams to enhance products and service offerings for channel partners.

By combining deep technical knowledge with commercial insight, you will build customer confidence and drive sales growth in the B2B sector while providing guidance and support to internal teams.

Ready to advance your career and make a tangible impact? Apply now to join a forward-thinking team driving innovation and customer success.

Key Responsibilities:

• Support sales by identifying B2B customer needs, conducting surveys, training, events, and troubleshooting.
• Deliver high-level training focused on SMB solutions for sales and technical teams.
• Provide Tier 1 technical support for key customers and large networking projects (remote and on-site).
• Understand customer challenges and propose effective solutions.
• Engage directly with customers on project scoping, documentation, and delivery follow-up.
• Collaborate with sales/marketing to shape technical messaging and content.
• Suggest new ways to improve pre-sales support across sectors like ISP, public sector, MSP, and VAR.

Skills/Must have:

• Networking Solutions (LAN/WAN)
• Pre-Sales
• Strong Customer Facing Skills

Location:

• Can be WFH - ideally commutable to the office in Reading

Salary:

• £50,000 - £60,000