Windows Engineer

context recruitment; Leeds; Remote; GBP 32,000 - 38,000; Full time

Job summary

A leading Managed Service Provider is seeking a Windows Engineer to join their Microsoft Cloud team. In this remote-based role, you will provide 2nd/3rd Line Support to clients, focusing on Microsoft Server, Azure, and Microsoft 365. Candidates should have proven experience in Managed Services and relevant Microsoft certifications. The position offers a salary of up to £38k, with additional pay for on-call duties.

Qualifications

• Proven experience in a Managed Services Environment focusing on Microsoft technologies.
• Strong commitment to customer service excellence.
• Excellent communication and project management abilities.

Responsibilities

• Deliver high-quality 2nd/3rd Line Support to diverse clientele.
• Collaborate with cross-functional teams to design scalable solutions.
• Keep up-to-date with the latest Microsoft technologies.

Skills

2nd/3rd Line Support

Microsoft technologies

Problem-solving skills

Customer service

Project management

Education

Relevant Microsoft certifications

Tools

Windows Server

On-premise AD

VMWare

Microsoft 365

Azure

Job description

Overview

Windows Engineer: Unique opportunity for a Microsoft / Windows Engineer to join a leading Managed Service Provider to join their established Microsoft Cloud team to provide 2nd Line/3rd line Support to their Private and Public sector clients, primarily Windows Server/On-premise AD, Microsoft 365 and Azure environments. This is a permanent opportunity to grow your career and make a significant impact in a dynamic environment.

Key Responsibilities

• Deliver high-quality 2nd/3rd Line Support to our diverse clientele, ensuring optimal performance and user satisfaction.
• Collaborate with cross-functional teams to design and deploy scalable solutions that meet business requirements.
• Stay ahead of the curve by keeping up-to-date with the latest Microsoft technologies and industry best practices.

Ideal Candidate

• Proven experience in a Managed Services Environment, with a focus on Microsoft technologies (Windows Server/On-premise AD, VMWare, M365, Azure)
• Strong problem-solving skills and a commitment to excellence in customer service.
• Excellent communication and project management abilities.
• Relevant Microsoft certifications are highly desirable.

Remote based.

Paying up to 38k, depending on experience.

+ On-call, 1 in 4 (additional pay)