Wholesale Lending Services Senior Associate

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global financial services firm based in Bournemouth seeks a Senior Associate in Wholesale Lending Services. This role involves handling complex loan transactions, leading projects aimed at process improvement, and mentoring junior team members. The ideal candidate has experience in financial services and possesses strong analytical and problem-solving skills. They will also collaborate with stakeholders to ensure compliance and operational efficiency while fostering a culture of innovation and continuous improvement.

Qualifications

• Strong understanding of loan products and transaction management.
• Ability to manage multiple high-priority tasks while working under pressure.
• Developing proficiency in leveraging technology, including AI/ML, to create innovative solutions.

Responsibilities

• Take ownership of complex loan transactions, ensuring accuracy and timely delivery.
• Lead projects focused on process improvement and operational efficiency.
• Mentor and coach junior team members to foster a collaborative culture.

Skills

Experience in financial services, banking operations, or lending services

Advanced analytical and problem-solving skills

Excellent communication and interpersonal skills

Proficiency in time management

Attention to detail

Tools

Microsoft Office Suite

Job description

Wholesale Lending Services (WLS) is expanding its footprint in Bournemouth and is seeking experienced Senior Associates to support operational functions across a range of lending services. Join us in Bournemouth and help shape the future of Wholesale Lending Services.

As a Wholesale Lending Services Senior Associate within the Wholesale Lending Services team, you will play a pivotal role in building high-performing teams, driving strategic initiatives, and ensuring operational excellence throughout the loan lifecycle. You will collaborate with global partners and stakeholders, influence key outcomes, and foster a culture of innovation, inclusivity, and continuous improvement. This is an opportunity to shape the future of lending services, develop talent, and make a significant impact on the organisation.

Job responsibilities

• Take ownership of complex loan transactions, ensuring accuracy, compliance, and timely delivery across the loan lifecycle.
• Lead or act as SME in team projects and initiatives focused on process improvement, automation, and operational efficiency.
• Supporting daily trading operations efficiently, ensuring timely and accurate trade execution while collaborating with traders and team members to resolve discrepancies.
• Collaborate with internal and external stakeholders, including clients, legal, credit, and operations teams, to resolve inquiries and facilitate seamless transaction processing.
• Review and interpret loan documentation, applying attention to detail and analytical skills to ensure operational feasibility and risk mitigation.
• Mentor and coach junior team members, fostering a collaborative and high-performance culture.
• Maintain a strong controls environment, adhering to established procedures and policies, and escalating issues as appropriate.
• Contribute to a culture of excellent client service, supporting programs to enhance processes, reduce risk, and increase scalability.
• Foster collaboration and knowledge sharing within the team, supporting the development and engagement of colleagues.
• Review Loan Market Association (LMA) standard documents and other legal documents including trade confirms, assignment agreements, and related agreements.

Required qualifications, capabilities and skills

• Experience in financial services, banking operations, or lending services, with a strong understanding of loan products and transaction management.
• Advanced analytical and problem-solving skills, with the ability to interpret complex documentation and manage multiple high-priority tasks.
• Demonstrated leadership, mentoring, or SME experience.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate across teams.
• Proficiency in time management, organisation, and prioritisation, working well under pressure and to tight deadlines.
• Demonstrated control mindset and attention to detail, ensuring accuracy and compliance in all activities.
• Ability to mentor and coach junior team members, fostering a collaborative and high-performance culture.
• Proficiency with Microsoft Office Suite and ability to learn new systems and technologies.

Preferred qualifications, capabilities and skills

• Experience in syndicated lending, loan servicing, transaction execution or trading services within a financial institution.
• Familiarity with trade settlement processes, regulatory requirements, and operational risk management.
• Experience with LMA standard documentation and knowledge of the LMA Standard Terms and Conditions.
• Strong data and technology literacy, with the ability to analyse data and implement innovative solutions.
• Experience in process automation, continuous improvement, and change management initiatives.
• Developing proficiency in leveraging technology, including AI/ML, to create innovative lending and trading solutions.
• Experience in preparing quantitative reports and supporting strategic planning efforts.