Welsh-Speaking Children's Booking Office Admin

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health organization in Wales is seeking an enthusiastic and motivated individual for an administrative support role in Children's Services. The ideal candidate will possess excellent knowledge of Patient Administration Systems and have previous experience in similar roles. Responsibilities include providing efficient appointment booking services and serving as the first point of contact for all enquiries, ensuring effective communication within a busy environment. A minimum of GCSE in English and Maths is required.

Qualifications

• Thorough knowledge of the Childrens services and waiting list principles.
• Previous experience in booking, secretarial or reception role.
• Experience in all office procedures within an NHS environment.

Responsibilities

• Provide an accurate and prompt administrative function for appointment booking.
• Act as the first point of contact for all enquiries into the Children's Booking Centre.
• Maintain paper/electronic diaries effectively and manage workload.

Skills

Excellent working knowledge of Patient Administration Systems

Able to use Word/Excel/SharePoint/Email/Outlook

Good clerical and prioritizing skills

Ability to meet deadlines

Good organizational skills

Positive and enthusiastic attitude

Ability to communicate with a multi-disciplinary team

Education

GCSE standard in English and Maths

Job description

A leading health organization in Wales is seeking an enthusiastic and motivated individual for an administrative support role in Children's Services. The ideal candidate will possess excellent knowledge of Patient Administration Systems and have previous experience in similar roles. Responsibilities include providing efficient appointment booking services and serving as the first point of contact for all enquiries, ensuring effective communication within a busy environment. A minimum of GCSE in English and Maths is required.