Wellness Suite Supervisor

JobStart Scheme; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recovery service provider in Northern Ireland is seeking a Recovery Suite Lead to oversee daily operations of the recovery suite. The ideal candidate will ensure a safe and welcoming environment for clients while handling bookings, gathering feedback, and supporting marketing initiatives. Strong interpersonal and communication skills are essential. This role is perfect for someone passionate about health and wellbeing, with attention to detail and independence in work.

Qualifications

• Strong interpersonal and communication skills are essential.
• Must demonstrate a friendly, confident, and approachable manner.
• High attention to cleanliness, organisation, and detail is required.

Responsibilities

• Set up and prepare the recovery suite for daily sessions.
• Welcome clients and guide them through their session.
• Collect client feedback and report insights to management.

Skills

Interpersonal skills

Communication skills

Attention to cleanliness

Organisational skills

Initiative

Interest in wellbeing

Basic IT skills

Video editing (Capcut/Edits)

Job description

THE EMPLOYER IS: ELITE RECOVERY BELFASTThe Recovery Suite Lead is responsible for the day-to-day running of the recovery suite, ensuring every client has a safe, clean, professional, and welcoming experience. This role combines client interaction, operational responsibility, and support with marketing and growth of the service.The position suits someone who enjoys working with people, takes pride in high standards, and has an interest in health, fitness, recovery, or wellbeing.

Responsibilities

• Set up and prepare the recovery suite for daily sessions. Ensuring all equipment and facilities are clean, safe, and ready for use.
• Maintain high hygiene and presentation standards at all times.
• Close down and reset the suite after sessions.
• Welcome clients and introduce them to the recovery suite. Explain how the recovery services work and guide clients through their session. Monitor clients during sessions to ensure comfort and safety.
• Build strong relationships to encourage repeat bookings and referrals.
• Manage bookings and session flow where required. Answer basic client questions about services and recovery options.
• Collect client feedback and report insights to the business owner.
• Support basic marketing efforts such as content ideas, promotions, and testimonials. Encourage word-of-mouth referrals through excellent service. Assist with community engagement and client retention initiatives.

Skills and Qualifications

• Strong interpersonal and communication skills.
• Able to demonstrate a friendly, confident, and approachable manner.
• High attention to cleanliness, organisation, and detail.
• Ability to work independently and take initiative.
• Interest in recovery, fitness, sport, or wellbeing.
• Basic IT skills.
• Capcut/ Edits experience for editing videos.

Area: All of Northern Ireland Closing date 19 Jan 2026