Wellness Retail Supervisor — Lead & Coach Customer Excellence

HOLLAND AND BARRETT; Salford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health and wellness retailer in Salford is seeking a Supervisor to lead the team and enhance customer experiences. In this role, you will coach and motivate colleagues while ensuring operational excellence. The ideal candidate should have retail or customer service experience and a passion for health and wellness. This position offers a competitive hourly rate of £13.45, annual leave, and various perks.

Benefits

Up to 28-days Annual Leave

25% discount in store and online

£50 Annual Product Allowance

Life Assurance

Access to 'Wellhub' with gyms

Free 24/7 Employee Assistance Programme

Qualifications

• Experience in retail or customer service.
• Ability to lead by example and motivate others.
• Comfortable using technology in a retail environment.

Responsibilities

• Lead the team and support the Store Manager.
• Coach colleagues for exceptional customer service.
• Maintain stock management and compliance standards.
• Drive store performance and identify improvement opportunities.

Skills

Leadership

Customer Service

Communication

Problem Solving

Retail Experience

Job description

A leading health and wellness retailer in Salford is seeking a Supervisor to lead the team and enhance customer experiences. In this role, you will coach and motivate colleagues while ensuring operational excellence. The ideal candidate should have retail or customer service experience and a passion for health and wellness. This position offers a competitive hourly rate of £13.45, annual leave, and various perks.