Wellbeing Retail Team Leader

HOLLAND AND BARRETT; Felixstowe; On-site; GBP 13,000 - 15,000; Full time

Job summary

A leading health and wellness retailer in Felixstowe is seeking a Retail Supervisor to inspire their team and ensure exceptional customer experiences. You will lead with purpose, support your Store Manager, coach colleagues, and uphold high standards across store operations. Ideal candidates have retail experience, a passion for wellness, and the ability to motivate others. This role offers competitive pay and various perks to support personal and professional wellbeing.

Benefits

Up to 28-days Annual Leave

25% discount in store and online

£/€50 Annual Product Allowance

Life Assurance

Exclusive discounts on well-known brands

Access to 'Wellhub' with gyms and studios

Free 24/7 confidential support

Qualifications

• Confident team player who motivates others.
• Communicates clearly and listens actively.
• Curious about health and wellness.
• Adaptable in using technology.
• Experience in retail or customer service.

Responsibilities

• Lead by example and support Store Manager.
• Coach colleagues for exceptional service.
• Maintain a customer-first culture.
• Complete Qualified to Advise training.
• Oversee stock management for accuracy.
• Ensure compliance and safety.
• Support sales focus and team deployment.
• Identify store efficiency improvements.

Skills

Leadership

Customer service

Communication

Problem-solving

Retail experience

Technical proficiency

Job description

A leading health and wellness retailer in Felixstowe is seeking a Retail Supervisor to inspire their team and ensure exceptional customer experiences. You will lead with purpose, support your Store Manager, coach colleagues, and uphold high standards across store operations. Ideal candidates have retail experience, a passion for wellness, and the ability to motivate others. This role offers competitive pay and various perks to support personal and professional wellbeing.